Track Order

You'll need your order number. This information is typically provided in your order confirmation email, SMS and WhatsApp message.

Order statuses may take some time to update, especially during busy periods or if your order has just been placed. Please allow up to 24 hours for tracking information to be updated.

Delivery address changes can only be made before the order is shipped. If your order hasn’t been shipped yet, contact us immediately to update the address.

If you wish to cancel your order, please contact our customer support team as soon as possible. Orders can only be cancelled if they haven't been processed for shipment yet.

If your order status shows "Out for Delivery" but you haven’t received it by the end of the day, please contact the courier partner using the details provided in your tracking information. Alternatively, reach out to our support team for assistance.

Delivery times vary depending on your location and the selected shipping method. Estimated delivery timelines will be mentioned at checkout and in your order confirmation email.

If the status shows "Delivered" but you didn’t receive the package, please:

• Check with family members, neighbors, or your security guard to ensure they didn’t receive it on your behalf.
• Contact the courier service for clarification.
• Reach out to us with your order details, and we’ll investigate the issue.

Delays can happen due to unforeseen circumstances such as weather, strikes, or high shipping volumes. We apologize for any inconvenience and request you to wait a little longer. If the delay exceeds the estimated time, please contact us for updates.